Effective Date: July 4, 2025

Welcome to www.andalab.net (“the Website”), operated by Andalab Medical Laboratory (“we,” “us,” or “our”). By accessing or using this Website, you agree to the terms and conditions outlined below. If you do not agree with any part of these terms, please do not use our Website.

1. Use of Website Content

The information provided on this Website is for general informational purposes only. While we strive to ensure the accuracy, relevance, and timeliness of all content, we make no warranties or representations regarding its completeness, correctness, or reliability.

• Medical content provided, including explanations, test descriptions, health information, and articles, may be generated in part with the assistance of artificial intelligence (AI) and/or translated using automated tools. While we take reasonable measures to verify such content, AI-generated or auto-translated information may contain errors, omissions, or cultural misunderstandings.

• The Website content is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.

2. Limitation of Liability

By using this Website, you acknowledge and accept the inherent limitations of online medical content. Andalab Medical Laboratory shall not be held liable for:

• Any direct or indirect damages, including but not limited to personal injury, loss of data, or financial loss arising from the use or misuse of the Website;

• Errors, omissions, or outdated information, particularly in AI-generated or machine-translated content;

• Decisions or actions taken by users based on Website content without consulting a licensed healthcare professional.

3. Third-Party Links

This Website may contain links to external websites or resources for informational purposes. These links do not imply endorsement, affiliation, or responsibility. Andalab Medical Laboratory is not responsible for the content, availability, or privacy practices of any third-party websites.

4. Copyright and Intellectual Property

All original content on this Website, including text, graphics, logos, and layout, is the property of Andalab Medical Laboratory unless otherwise stated.

• Some visual or written materials may be sourced from publicly available platforms and are believed to be in the public domain.

• If you believe that your copyrighted work has been used improperly on our site, please contact us with valid proof of ownership. We will promptly investigate and remove any infringing material if appropriate.

5. User Conduct

You agree not to use this Website:

• In any manner that violates local, national, or international law;

• To transmit malicious software, spam, or unauthorized communications;

• To attempt to gain unauthorized access to our systems or compromise Website integrity.

We reserve the right to restrict or terminate access to users who violate these terms.

6. Privacy

Andalab Medical Laboratory respects the privacy of our website visitors. While we do not actively collect personal information without user consent, some information may be collected in the following ways:

• Voluntarily Provided Data: Users may choose to submit personal information (such as name, email, or health-related details) via contact forms, appointment requests, or direct communication. This information is used solely to respond to inquiries or deliver requested services.

• Automatically Collected Data: Like most websites, we may collect certain technical data automatically through the use of third-party analytics tools (such as Google Analytics or similar services). This may include IP addresses, browser types, device identifiers, geographic location (approximate), pages visited, time spent on pages, and referral sources.

We use this data to:

• Improve the performance and usability of the website

• Monitor traffic patterns and user interactions

• Ensure the security and stability of our website

We do not sell or rent user data to third parties. Any data shared with external providers (such as hosting services or analytics tools) is limited to what is necessary and is handled in accordance with their respective privacy policies and applicable data protection laws.

If you submit personal data through this site, you consent to its use for the stated purposes. If you would like us to update or delete your data, please contact us directly.

7. Modifications to the Terms

We reserve the right to revise or update these Terms of Use at any time without prior notice. Continued use of the Website after such changes implies your acceptance of the revised terms. We encourage users to check this page periodically.

8. International Users

This website is managed and hosted using third-party service providers, some of which may store or process data on servers located outside of Thailand, including in the United States or other jurisdictions.

By using this website, you acknowledge and agree that any data you voluntarily submit — such as through contact forms or appointment requests — may be transferred to and processed in countries that may have different data protection laws than your country of residence.

We take reasonable steps to ensure that any data potentially collected through the Website is handled securely and in accordance with applicable data protection standards.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Thailand, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use or the Website, please contact us:

📧 andalab@andalab.net
📍 Andalab Medical Laboratory, 260/60 Yaowarat Rd, Talat Yai, Amphoe Mueang Phuket, Phuket 83000

By continuing to use www.andalab.net, you confirm that you have read, understood, and agreed to the above Terms of Use.